Order management systems are used in various industries to electronically track orders, while optimally managing the people, processes and partnerships involved. We equip you with tools and mechanisms to manage the entire order processing cycle, with the objective of achieving sustained, flawless and dependable business order delivery performance
With customer satisfaction always at stake, you need a powerful supply chain management system that executes flawlessly from order capture all the way through order fulfillment, one that even encompasses product returns and repair.
Whether you run a retail or an ecommerce business, it is up to you where you choose to take it and how much effort is being put in the process to get maximum returns. An ecommerce business consistently keeps you on the edge to perform better than your rivals.
NetSuite ecommerce software enables businesses to manage interactions with other businesses as well as customers through a cloud platform that offers enhanced customer experience over website, tablet, smartphone, social site, etc. Supporting B2B and B2C models over a single platform with a lower investment and unified system, NetSuite Suitecommerce lets you expand globally with its support for multiple countries, languages, currencies and tax rates.
An order management system (OMS) automates and streamlines order processing for businesses. An OMS provides constantly updated inventory information, a database of vendors, a database of customers, a record of customer returns and refunds, information on billing and payments, order processing records, and general ledger information.
During the preconstruction phase make sure that customers understand the purpose of change orders. If you have change order processing fees explain them. Show clients a sample of your work order form and walk them through the process.
When creating contracts make sure that descriptions of work are as detailed as possible. List any services that are excluded. If possible, have a licensed attorney specializing in construction review contracts prior to execution. Finally, establish a formal process for discussing contract terms with project managers and superintendents so that they understand what is covered, and what is out of scope.
Often, contractors make the mistake of waiting until the end of a project to bill for changes. This can catch clients off guard, and lead to disputes that cause contractors to write off charges to "keep the peace." Billing in a timely manner for out of scope work will help ensure that there are no surprises for clients, and that you collect for all work done.
Software designed specifically for construction can greatly simplify the change order management process. Look for software that includes this key functionality:
